Costa Mesa / Full-time

Jack Henry is looking for a Wellness Concierge Associate to deliver an immersive experience at Jack Henry Studios in Costa Mesa. As the Wellness Concierge you are the first person the guest see when they enter our space, You need to be an expert in customer service and hospitality. You will assist the team with daily tasks to keep our facility and studios operating smoothly and efficiently.  To be successful in this role, you should be highly organized and able to manage guests and multiple tasks with grace, even during peak demand.

Ultimately, you will help strengthen our brand by building friendly, trusting relationships with our community.

This is a full-time hourly position + product sale commission. 40 hours per week. Come join a growing team and shape the future of self-care and wellness.


The Role – 

Greet guests when they arrive

Provide high level of customer service and hospitality

Consult guests on routines, products and services

Deep understanding of clean ingredients and their purpose

Recommend products based on guests needs

Support specialists and ensure that services run smoothly front and back of house 

Maintain a positive attitude and take initiative

Social media and content creation a huge plus!

Assist other team members in various projects and events 


You –

Experience in hospitality, salon, spa, or retail space 

Have a pulse on the industry and what is trending

A steward for brand identity and voice

Extraordinary written and verbal communication skills

Stellar community and people skills

Obsessed with self care and wellness

Positive and always open to improving

Committed to education and deepening self-learning and understanding of Jack Henry, our brand, values, products, and the ethos behind what we do

Not afraid to fail


Perks –

Paid time off 

Unlimited access to infrared sauna + red light therapy

Monthly haircut 

Paid weekly

Free product


Us –

Jack Henry is a self-care and wellness brand based in Costa Mesa, CA with a global presence. Our proprietary, plant-based formulations are created and produced in-house with thoughtful, clean, and simple ingredients that benefit the mind and body. We source our organic + wildcrafted ingredients from around the world from eco-cert family farms. Jack Henry Studios, a wellness club is located in Costa Mesa, CA. An experience to not only look good but feel good. Our brand is often recognized not just for our clean + functional products, but for our commitment to transparency and design. We’ve won awards such as “Hair product of the year” “A Sustainable grooming brand you need to know”, and “The best hair product I’ve ever used”.

Self care is cool ®

 

This is an in-person role based in Orange County. To be considered, please submit resume and cover letter to kyle@jackhenry.co and your social media profiles.