balance
hair clay
deodorant
hair cream
hair paste
super face cleanser
super face cream
super face serum
cleanse+ face
karma
Frequency
Super Face Duo
hair kit
face kit
resources
studio
account
socials
:
Try it. Love it. 30-day money back guarantee. Ships within 24 hrs from Southern California
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an eau de parfum for him + her.
$28.00
our award winning hair clay
$22.00
a long-lasting functional deodorant
our modern, specialized fragrance
for texture, definition and a natural shine
$48.00
nutrient-rich, lightweight face cream
hydrate, exfoliate & protect your skin.
hair foam
$30.00
your new favorite hair product
concentrated yet gentle face cleanser
cleanse+ shampoo
$34.00
pro-vitamin b5, biotin shampoo
hair powder
the control you need without drying out your scalp.
prebiotic deodorant
functional deodorant that works with your body
cleanse+ bodywash
functional hydrating cleansing gel
lightweight & moisturizing hair cream
Step into a heightened state.
hair refresh
$24.00
refreshing sea salt spray to add texture
clay + powder duo
a clean + functional hair duo
shower duo
elevate your shower experience
$126.00
the essentials for healthy hair
body kit
$174.00
the entire jack henry collection
essentials kit
$103.00
everything you need, nothing you don’t.
$68.00
face toner
brighten and balance your skin.
super face oil
hydrating, rejuvenating face oil
nightly detox
$38.00
night-time moisturizer that detoxifies
superfoods for your skin
fragrance discovery set
$21.00
test each of our best selling scents
hair styling kit
hair
a simple, yet refined approach to haircare
skin treatments
full body, holistic skincare services
uncertain about your needs?
send us a text at 949.432.1918 & we'll be happy to provide you with a swift consultation and make a stylist recommendation.
What can we help with?
Frequently Asked Questions
Orders
Shipping
Product
Returns & Exchanges
Payments
Subscriptions
Orders & Returns
Can I change or cancel my order?
if you have to make any changes to your order, please email hello@jackhenry.co as soon as possible. our fulfillment team processes orders quickly but we will do our best to accommodate any requests.
When will my order ship?
we strive to ship out all orders within 24 - 48 hours after your order is placed.
How can I check my order status?
after an order has been placed, you will immediately receive an order confirmation via email, followed by a shipping confirmation email.
Do you ship internationally?
yes, we offer worldwide shipping. customer is responsible for an import duties imposed on their home country.
What are my shipping rates?
we offer free shipping on orders over $50. for orders under $50, shipping is calculated in real-time during checkout.
How much does international shipping cost?
international shipping is calculated in real-time during checkout.
Where can I find my tracking information?
after your order is placed and packaged, you will receive a shipping confirmation email containing tracking information.
What is your return & exchange policy?
we offer returns or exchanges within 30 days of purchase. please email hello@jackhenry.co to initiate your return.
we only refund or exchange orders placed directly through our website. if you placed an order at jack henry studios or another digital/physical location, please return where the products were purchased.
How long will my return take?
once we receive your returned goods, please allow 5-7 business days for your return to be processed.
Can I return online purchases in-store?
we currently do not offer online purchases to be returned in any of our jack henry studios locations.
My item arrived damaged. what can i do?
please email hello@jackhenry.co so we can send you a replacement product immediately.
Do you test on animals?
no, we never test on animals. we are cruelty free certified through the leaping bunny program.
Do your products expire?
all of our products have a life expectancy of 12-24 months. you can find the shelf life icon on the back of your product.
Are your products safe for sensitive skin?
we formulate our products using the cleanest and most pure form of ingredients possible.
What temperature should my products be stored at?
room temperature is what we recommend storing all jack henry products at. this typically ranges from 60-80 degrees fahrenheit.
How can I know what products work best for me?
take our quiz to understand what products will work best for your needs. you can find this under the find your routine section on our website.
What payment methods do you accept?
we accept payments from visa, mastercard, american express, discover, amazon pay, shop pay, google pay and apple pay.
My payment method was declined. What can I do?
if your payment is not going through and this problem persists, please reach out to hello@jackhenry.co for further assistance.
Subscription
How do I manage my subscription?
if you have an active subscription, log in to our website by clicking the human shaped icon, top right and make any changes necessary.
for further assistance, please email hello@jackhenry.co
How do I cancel my subscription?
log in to our website by clicking the human shaped icon, top right and choose the cancel option.
Can I skip a subscription delivery?
yes, you can. just choose the pause option when editing your subscription.