Head of Ecommerce

Location: Costa Mesa, CA · Full Time in-house.

jack henry is an award-winning self care and wellness brand that prioritizes clean and functional formulations.

Job Description – 

jack henry, a leading men's wellness brand, is seeking a Head of Ecommerce to lead our online sales strategy and grow our business across all channels. As Director of Ecommerce, you will oversee the day-to-day of e-commerce and digital marketing channels with a focus on maximizing customer lifetime value. The individual should be creative and passionate about new customer acquisition, customer retention/reactivation, and mapping out customer journeys. This role will also work with the Marketing team to develop campaign concepts and optimize creative campaigns across off-site digital touch points.

The individual should be passionate about self care, wellness, branding, culture, and people. This role will report directly to the CEO + Founder.

This is a full-time salaried position. Come join a growing team and shape the future of self care and wellness.

Responsibilities –

• Immerse yourself into the brand ethos, mission, and purpose to constantly lift and elevate the jack henry brand.
• Develop and implement a comprehensive ecommerce strategy that aligns with the brand's goals and objectives.
• Drive sales growth and profitability through effectively managing all aspects of the digital world.
• Develop and execute marketing campaigns and initiatives to drive traffic, increase conversions, and improve customer retention.
• Manage and optimize jackhenry.co website, ensuring a seamless customer experience and high conversion rates.
• Work with the product team to ensure the ecommerce platform is optimized for new product launches and promotions.
• Build and manage relationships with key partners, such as agencies and freelancers
• Provide insights and analytics on ecommerce performance, identifying areas for improvement and growth opportunities.
• Directly manage team of paid, organic social, email and sms for optimum performance. 
• Manage Amazon agency to continue driving growth and profitability  

Requirements –

• No degree is needed.
• 3-5 years of proven experience in ecommerce management, with a track record of driving sales growth and profitability.
• Strong analytical and data-driven mindset, with experience in ecommerce analytics and optimization tools.
• Expertise in ecommerce platforms, such as Shopify, Klayvio, SMS, Meta, Google, etc.
• Excellent communication skills, with the ability to build relationships with internal teams and external partners.
• Experience communicating brand voice and ethos
• Strong leadership and team management skills, with the ability to motivate and inspire a team.
• Experience in beauty, wellness, and/or subscription businesses

 

Perks –

• Paid time off
• Paid weekly
• Suana + Wellness 
• Free product
• Complimentary coffee, snacks, lunches and haircuts 
• Family culture fostering ideas and personal growth

At Jack Henry, we are committed to providing our employees with a supportive and collaborative work environment. We offer competitive compensation, ongoing training and development, and opportunities for career advancement. If you are an experienced digital marketer who is passionate about wellness, products and are looking for a new challenge, we would love to hear from you.

Email your resume with the desired job in the subject line and tell us why you belong in the Jack Henry family, kyle@jackhenry.co. Include links to your social media accounts (IG, LinkedIn, TikTok, etc).