Within the US, orders over $40 ship free. Otherwise, shipping is a flat rate of $4. For the rest of the world, shipping is $20 flat rate.
Yes, we ship all over the world. International shipping is a flat rate of $20.00
All international orders go through customs and the process can take up to weeks. Unfortunately, we have no way of knowing how long this process will take. Please note: international customers are responsible for any applicable local duties and/or sales tax
It depends on where you are. Orders processed here will take 2-4 business days to arrive. Overseas deliveries can take anywhere from 7-21 days. Delivery details will be provided in your confirmation email.
We use USPS all orders unless otherwise selected during checkout. You’ll be asked to select a delivery method during checkout.
Jack Henry is brand focused on creating the best all-natural grooming products. We aren't into the nasty chemicals or unneeded fillers. We're all about organic ingredients that will leave you feeling confident and natural.
Since we don’t use any synthetics or softeners it can be temperature sensitive, especially in the winter. A simple fix is pop it in the microwave with the cap off for 20-25 seconds. This will soften and allow the ingredients to thaw and settle back to normal (you may want to stir it in the jar to mix it all up). Ideal storage is between 68° - 78°. If you don’t want to do that, you can also use the back of your thumbnail to scoop it and it will flake right up on your nail.
If the product is too soft or mushy when you receive it, simply store at room temperature for a day or so and everything will settle back out to normal. This doesn’t happen often, only if your package is sitting out in the sun for a few hours.
Our pomades are great for all hair types and will leave your hair feeling full, soft, healthier and styled the way you want it. Thick, curly, thin, short, long - we got you. We've had customers tell us that our pomade is the only thing that's ever been able to tame their hair.
After testing and trying to find the right product for ourselves for over 10 years we decided it was to create a formula that didn't exist. It had to have two things - no artificial chemicals and it had to look natural. We created a formula right in our home that we tested for more than six months. It's all-natural, organic, safe, and best of all it's actually healthy for your hair.
Our ingredients are sourced from all over the world. We only use the highest quality grown on Earth direct from small family farms. Read more about our ingredients here.
Pomades – 2 years
Sprays – 6 months
Oil + Serums – 1 year
All products are formulated, developed and tested by us, on us. Never any synthetics or animal testing.
Yes, of course. If you aren't fully satisfied you can return your unused portion within 14 days for a full refund.
JACK HENRY and the environment
We’re committed to clean products from start to finish. That means we care just as much about how our products work for you as we do about their impact on the planet. We have minimal waste during production (pretty much only water for cleanup) and more importantly, we use glass containers that are 100% recyclable. Our products are crafted to leave a minimal footprint.
You can contact us through our contact page. We will be happy to assist you.