balance
hair putty
hair clay
hair paste
super face cleanser
super face cream
super face serum
Body Wash
deodorant
cleanse+ face
karma
Frequency
Creamy Shampoo & Conditioner Set
Shower Trio Set
Super Face Duo
Jack Henry Crest T-Shirt
oversized tote
fragrance discovery set
resources
studio
account
socials
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Try it. Love it. 30-day money back guarantee. Ships within 24 hrs from Southern California
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Meet Deodorant. Four iconic scents. Smoother than ever. →
Complimentary shipping on orders $60+
Free Balance Fragrance on Orders $60+
an eau de parfum for him + her.
$28.00
for weightless volume, reworkable texture, all-day hold
our award winning hair clay
a long-lasting functional deodorant
Step into a heightened state.
$21.00
test each of our best selling scents
$114.00
cleanse, hydrate, nourish, protect
our modern, specialized fragrance
$38.00
superfood aminos, probiotics & salicylic acid
for texture, definition and a natural shine
Creamy Shampoo
supergreens, vitamins and keratin infused
Conditioner
aloe, avocado, silicone-free
$48.00
nutrient-rich, lightweight face cream
hydrate, exfoliate & protect your skin.
hair foam
$30.00
your new favorite hair product
$34.00
concentrated yet gentle face cleanser
hair powder
the control you need without drying out your scalp.
hair cream
lightweight & moisturizing hair cream
$70.00
hair refresh
$24.00
refreshing sea salt spray to add texture
clay + powder duo
$58.00
a clean + functional hair duo
hair kit
$134.00
the essentials for healthy hair
$68.00
$116.00
cleanse, exfoliate, repair, prevent
face toner
brighten and balance your skin.
super face oil
hydrating, rejuvenating face oil
nightly detox
night-time moisturizer that detoxifies
face kit
superfoods for your skin
prebiotic deodorant
$22.00
functional deodorant that works with your body
hair styling kit
$65.00
a celebration of timeless style
the perfect everyday carry
a wellness club nylon hat
hair
a simple, yet refined approach to haircare
skin treatments
full body, holistic skincare services
uncertain about your needs?
send us a text at 949.432.1918 & we'll be happy to provide you with a swift consultation and make a stylist recommendation.
What can we help with?
Frequently Asked Questions
Orders
Shipping
Product
Returns & Exchanges
Payments
Subscriptions
Orders & Returns
Can I change or cancel my order?
if you have to make any changes to your order, please email hello@jackhenry.co as soon as possible. our fulfillment team processes orders quickly but we will do our best to accommodate any requests.
When will my order ship?
we strive to ship out all orders within 24 - 48 hours after your order is placed.
How can I check my order status?
after an order has been placed, you will immediately receive an order confirmation via email, followed by a shipping confirmation email.
Do you ship internationally?
yes, we offer worldwide shipping. customer is responsible for an import duties imposed on their home country.
What are my shipping rates?
we offer free shipping on orders over $60. for orders under $60, shipping is calculated in real-time during checkout.
How much does international shipping cost?
international shipping is calculated in real-time during checkout.
Where can I find my tracking information?
after your order is placed and packaged, you will receive a shipping confirmation email containing tracking information.
What is your return & exchange policy?
we offer returns or exchanges within 14 days of delivery. please email hello@jackhenry.co to initiate your return. the return shipping cost will be deducted from the order refund.
we only refund or exchange orders placed directly through our website. if you placed an order at jack henry studios or another digital/physical location, please return where the products were purchased.
How long will my return take?
once we receive your returned goods, please allow 5-7 business days for your return to be processed.
Can I return online purchases in-store?
we currently do not offer online purchases to be returned in any of our jack henry studios locations.
My item arrived damaged. what can i do?
please email hello@jackhenry.co so we can send you a replacement product immediately.
Do you test on animals?
no, we never test on animals. we are cruelty free certified through the leaping bunny program.
Do your products expire?
all of our products have a life expectancy of 12-24 months. you can find the shelf life icon on the back of your product.
Are your products safe for sensitive skin?
we formulate our products using the cleanest and most pure form of ingredients possible and therefore people with sensitive skin enjoy our products. If you are unsure, we suggest you apply a small amount to test.
What temperature should my products be stored at?
room temperature is what we recommend storing all jack henry products at. this typically ranges from 60-80 degrees fahrenheit.
How can I know what products work best for me?
take our quiz to understand what products will work best for your needs. you can find this under the find your routine section on our website.
What payment methods do you accept?
we accept payments from visa, mastercard, american express, discover, amazon pay, shop pay, google pay and apple pay.
My payment method was declined. What can I do?
if your payment is not going through and this problem persists, please reach out to hello@jackhenry.co for further assistance.
Subscription
How do I manage my subscription?
if you have an active subscription, log in to our website by clicking the human shaped icon, top right and make any changes necessary.
for further assistance, please email hello@jackhenry.co
How do I cancel my subscription?
log in to our website by clicking the human shaped icon, top right and choose the cancel option.
Can I skip a subscription delivery?
yes, you can. just choose the pause option when editing your subscription.