you are unique

Jack Henry is a lively group that values team bonding, enthusiasm, and free thinking. We’re open-minded and constantly collaborating. The Jack Henry culture is tight-knit, fast-moving, and fun. We’re a community. We seek high performers, hard-workers and humble attitudes. Check out our open positions including Wellness Concierge, Social Media Manager, Cosmetologist, Production + Logistics, and join our team!

FAQ

What is Jack Henry?

Jack Henry is a brand focused on creating the best all-natural grooming products. We aren't into the nasty chemicals or unneeded fillers. We're all about organic ingredients that will leave you feeling confident and natural. 

What ingredients do you use?

We only use the finest stuff. All natural and always organic if possible. Beeswax, coconut oil, lavender essential oil. Our other ingredients are globally sourced from small family farms. We take pride in our quality ingredients and minimal waste throughout the entire process.

How much is shipping?

Within the US, orders ship free. For the rest of the world, shipping is $20 flat rate.

Do you offer returns?

Yes, of course. If you aren't fully satisfied you can return your unused portion within 14 days for a full refund.

My pomade is too hard to scoop?

If your product is hard to scoop out of the jar. Since we don’t use any synthetics or softeners it can be temperature sensitive, especially in the winter. A simple fix is pop it in the microwave with the cap off for 20-25 seconds. This will soften and allow the ingredients to thaw and settle back to normal (you may want to stir it in the jar to mix it all up). Ideal storage is between 70° - 76°. If you don’t want to do that, you can also use the back of your thumbnail to scoop it. 

If the product is too soft or mushy when you receive it, simply store at room temperature for a day or so and everything will settle back out to normal. This doesn’t happen often, only if your package is sitting out in the sun for a few hours.

Why did you develop a hair pomade?

After testing and trying to find the right product for ourselves for over 10 years we decided it was to create a formula that didn't exist. It had to have two things - no artificial chemicals and it had to look natural. We created a formula right in our home that we tested for more than six months. It's all-natural, organic, safe, and best of all it's actually healthy for your hair.

Why types of hair will your pomade work with?

Jack Henry Pomade is great for all hair types and will leave your hair feeling full, soft, healthier and styled the way you want it. Thick, curly, thin, short, long - we got you. We've had customers tell us that our pomade is the only thing that's ever been able to tame their hair. 

What if I have a question that's not listed here?

Send us an email to hello@jackhenryco.com and we'll get back to you asap.